> ## Documentation Index
> Fetch the complete documentation index at: https://help.kibu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> Get alerts about medications, forms, and rhythms in Kibu and by email, and choose who on your team receives them.

> [card] Who can use this feature?
>
> Staff who manage organization settings set up notifications, on the web. Everyone receives them on the web, in the Kibu app, and by email.

Notifications tell the right people when something needs attention. For example, a house supervisor can hear about a missed medication at Westview Residence, and a nurse can get every completed seizure log.

![The notification bell open, showing a missed medication and a submitted Quick Form](https://mintcdn.com/kibu/dG1A7ADuFN4CGMdT/images/notifications-bell.png?fit=max\&auto=format\&n=dG1A7ADuFN4CGMdT\&q=85\&s=b653fc9e728cc3850c62d846e2a19905)

A missed medication and a submitted Quick Form, waiting in the bell.

## What you need to know

> [card] Subscriber
>
> A person chosen to receive a type of notification. Staff cannot subscribe themselves.

> [card] Scope
>
> **Organization-Wide** subscribers hear about members in every group. Group subscribers, only about that group's members.

> [card] Channel
>
> How a notification arrives: in Kibu, by email, or both.

## Read your notifications

> [tab] Web
>
> Click  the bell at the top of any page. The number on it counts what you have not seen.
>
> * Click a notification to open what it is about.
> * Click  **Archive notification** to clear one, or  **Archive All** at the bottom to clear them all.
> * Open the **Archive** tab to find an old one. Click  **Restore notification** to move it back.

> [tab] Mobile
>
> On the **Home** screen, tap the bell at the top. Tap a notification to open it. Your phone gets push notifications only for new messages.

Each conversation with unread [Messages](https://help.kibu.com/documentation/messages.md) also shows in the **Inbox** tab until you read it.

## What you can be notified about

### Notifications you subscribe to

In **Settings**, click  **Notifications** in the sidebar. You see a tab for each feature below that your organization uses. The **Channels** tab at the far right sets [how people get notified](#choose-how-people-get-notified).

| Tab | Notifications |
| - | - |
|  **eMAR** (medications) | **Medication Errors**, **Missed Medications**, and **PRN Follow-Ups**, a reminder when an as-needed dose has no follow-up documented |
|  **Quick Forms** | **On Submission** of the Quick Forms you pick, and **Missed** for scheduled Quick Forms nobody completed |
|  **Forms** | Forms you pick being started, completed, or signed |
|  **Rhythms** | A rhythm you pick is completed or missed |

With Kibu's pharmacy integration, the **eMAR** tab also offers **Pending Review** and **Patient Linking** for new prescriptions.

> [!NOTE]
>
> With **Always Notify** off in a Quick Form's settings, **On Submission** fires only when an answer matches a rule on a question, such as a blood pressure out of range. See [Quick Forms](https://help.kibu.com/documentation/quick-forms.md).

Alerts about one item repeat at most once a day.

### Notifications everyone involved gets

*  **Change orders:** staff always get an in-app notification when a change order needs their review. To email them too, click  **Acknowledgements** in Settings and turn on **📧 Email Notifications**.
*  **Life plan requests:** when someone asks you to approve or sign a member's life plan, you get a notification and an email. When your request is approved or declined, you hear back the same way.
*  **Rhythm reminders:** the people assigned to a rhythm are reminded before it is due. See [Completing and Tracking Rhythms](https://help.kibu.com/documentation/completing-rhythms.md).
*  **Signatures:** when someone signs a file or form you sent with  **Send for Signature**, you get a notification and an email.

### Emails that are not in the bell

These come by email only:

* **Signing reminders**, **Summary reports** of unsigned notes, and **Time tracking notifications**, each set up for a group. See [Group Settings](https://help.kibu.com/documentation/group-settings.md).
* **Training expiring:** staff get an email 7 days before a training or life plan acknowledgement expires. See [Training Records](https://help.kibu.com/documentation/training-records.md).

## Choose who gets notified

On any tab except **Channels**, choose **Organization-Wide** or a group on the left. Staff are listed on the right by role.

![Settings, Notifications, on the eMAR tab](https://mintcdn.com/kibu/dG1A7ADuFN4CGMdT/images/notifications-settings.png?fit=max\&auto=format\&n=dG1A7ADuFN4CGMdT\&q=85\&s=fc7df720275d7dd42aea7bce42d46f02)

Choosing who hears about medications at Westview Residence.

> [tab] One person
>
> **1. Click Subscribe**
>
> Find the person and click  **Subscribe** beside their name.
>
> **2. Pick what they get**
>
> Check what they should hear about.
>
> **3. Click Subscribe**
>
> Click  beside their name to change it later.

> [tab] A whole role
>
> **1. Click Bulk Subscribe**
>
> Click  **Bulk Subscribe** on a role.
>
> **2. Pick the people**
>
> In the **Users** menu, choose some people or **All users**.
>
> **3. Pick what they get**
>
> If some are already subscribed, choose **Add to existing preferences** or **Replace existing preferences**.
>
> **4. Click Subscribe**
>
> To remove everyone in the role, click  at the top of the dialog and choose **Unsubscribe All**.

> [!TIP]
>
> On the **Rhythms** tab, you pick specific rhythms. A group's list includes its own rhythms, like a fire drill, and each member's, like an annual ISP.

### Turn on Forms notifications

A form only sends notifications after you choose its events. In **Settings**, click  **Forms** in the sidebar. Click  beside the form and choose  **Edit Notifications**. Check **When Created**, **When Completed**, or **When Signed**, then click **Save Notifications**. **When Signed** needs **Require Signatures** turned on.

## Choose how people get notified

Open the **Channels** tab, at the far right of the Notifications settings page. It sets how each person gets the notifications you subscribe them to:  **Email**,  **In-App**, or both.

* Click  beside a person to change theirs.
* Click  **Bulk Edit** on a role to change several people at once.

Each person needs at least one channel.

![The Channels tab](https://mintcdn.com/kibu/dG1A7ADuFN4CGMdT/images/notifications-channels.png?fit=max\&auto=format\&n=dG1A7ADuFN4CGMdT\&q=85\&s=db792a29f526d511351e69c3996d3662)

Staff grouped by role, each with their channels.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.