> ## Documentation Index
> Fetch the complete documentation index at: https://help.kibu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacting Support

> Need help? The Kibu team is here for you. You can reach us directly through the app, by email, or by contacting your dedicated customer success representative.

## Contact Us Through Kibu

<Frame caption="The Help Center option in the Kibu profile menu, your fastest path to reaching the support team.">
  <img src="https://mintcdn.com/kibu/PaECA7YJd03mVO7z/images/CleanShot-2026-06-04-at-15.16.13@2x.png?fit=max&auto=format&n=PaECA7YJd03mVO7z&q=85&s=6d7ade0432f0b126774e8c2d30ea1358" alt="Clean Shot 2026 06 04 At 15 16 13@2x" width="670" height="692" data-path="images/CleanShot-2026-06-04-at-15.16.13@2x.png" />
</Frame>

Contact us quickly through the Kibu platform by selecting your profile icon and then **Support**.

You will be able to:

* Send us a direct message
* Access Kibu Help Articles
* Access the Kibu Blog
* Leave us feedback or a suggestion
* Review the Changelog for the latest updates in Kibu

***

<Columns cols={3}>
  <Card title="Email Support" icon="mail-bulk" href="mailto:support@kibu.com">
    Prefer to reach out by email? Send your question to our support inbox and a team member will get back to you.

    [support@kibu.com](mailto:support@kibu.com)
  </Card>

  <Card title="Customer Success Rep" icon="user-check">
    Every Kibu organization is paired with a dedicated customer success representative for onboarding, feature walkthroughs, billing inquiries, and account questions.
  </Card>

  <Card title="FAQ" icon="circle-question" href="https://help.kibu.com/getting-started/faq">
    Visit our [FAQ page](https://help.kibu.com/getting-started/faq) for quick answers to common questions, available anytime.
  </Card>
</Columns>

***

## Support Hours

Our team is available during the following hours:

**Monday – Friday, 9:00 AM – 5:00 PM EST**

<Info>
  Outside of support hours? Visit our [Help Center FAQ](https://help.kibu.com/getting-started/faq) for quick answers to common questions. We'll respond to any emails or messages the next business day.
</Info>