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Understanding Staff Roles

The Roles tab in settings has an easy to reference table to quickly view permissions

Kibu uses a role-based access control system to ensure that staff members have the appropriate level of access for their responsibilities. When adding staff members to your organization, it’s important to assign the correct role based on their job functions and responsibilities.

Quick Role Comparison

CapabilityStaffSupervisorAdminSuper Admin
Create service records & quick notes
Manage tasks
Manage groups and org settings
Full medical data access
Organization-wide read access
Billing management

Detailed Permissions Matrix

Use this section when you need specifics. Expand a role to view its resource-level capabilities. Columns indicate Create, Read, Update, Delete, and Write.
Below are comprehensive tables showing what each role can and cannot do.
ResourceCreateReadUpdateWrite
group-settings
analytics
admin
member
service-record
service-record-assignee
service-record-attendance
event
group-file
member-file
admin-file
life-plan
quick-note
emergency-contact
medical-history
forms
medication
mar
ResourceCreateReadUpdateDeleteWrite
group-settings
analytics
admin
member
service-record
service-record-assignee
service-record-attendance
event
group-file
member-file
admin-file
life-plan
quick-note
emergency-contact
medical-history
forms
medication
mar
live-class
tasks
compliance
time-tracking
communication
ResourceCreateReadUpdateDeleteWrite
live-class
tasks
group
group-access
group-settings
analytics
organization-settings
admin
member
permissions
compliance
service-record
service-record-assignee
service-record-attendance
time-tracking
event
communication
group-file
member-file
admin-file
life-plan
medical-data
quick-note
emergency-contact
medical-history
forms
medication
mar
Includes all Admin permissions, plus organization-wide capabilities:
  • Read all groups across the organization
  • Read all members across the organization
  • Manage billing

Role Descriptions

This section provides detailed descriptions of each role in the system, including their specific permissions and capabilities. Each role builds upon the previous one, with Super Admin having the highest level of access and control.

Staff Role

The foundational role for team members working directly with members. Staff members focus on day-to-day interactions and basic documentation.

What Staff Can Do

  • Create and manage service records
  • Update attendance and assignees
  • Create and read quick notes
  • View life plans
  • View member profiles and emergency contacts - Access medical history and medication records - Create MAR entries - View analytics
  • Create and manage events
  • Access group and member files
  • Create and update files
Staff members have read-only access to group settings and administrative information.

Supervisor Role

An enhanced role that includes all Staff permissions plus additional management capabilities. Supervisors oversee staff members and have broader access to organizational tools.

What Supervisors Can Do (In Addition to Staff Permissions)

  • Manage tasks (create, update, delete)
  • Access all compliance documentation
  • Delete service records
  • Manage time tracking entries
  • Full control over group and member files - Manage life plans - Edit and delete quick notes
  • Create and manage medical forms
  • Manage medication records
  • Full MAR management
  • Handle emergency contact information

Admin Role

Full administrative control with comprehensive access to organizational settings and management tools. Includes all Supervisor permissions plus additional capabilities.

What Admins Can Do (In Addition to Supervisor Permissions)

  • Create and manage groups
  • Update group and organization settings
  • Manage access controls
  • Create and manage admin accounts
  • Create and delete member profiles
  • Update permissions
  • Full medical data access
  • Manage organization-wide settings

Super Admin Role

The highest level of access in the system. Includes all Admin permissions plus organization-wide capabilities.

What Super Admins Can Do (In Addition to Admin Permissions)

  • Access to all groups across organization
  • View all member information
  • Modify time tracking entries
  • Override system restrictions when necessary
  • Access to billing information

Best Practices

When assigning roles, consider the following best practices:
  1. Principle of Least Privilege: Assign the minimum level of access required for each staff member to perform their duties.
  2. Regular Review: Periodically review and update role assignments as staff responsibilities change.
  3. Training: Ensure staff members understand the scope and limitations of their assigned roles.
Need help determining the right roles for your staff? Contact our support team at support@kibuhq.com
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