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Who can use this feature?

Staff who manage organization settings set up notifications, on the web. Everyone receives them on the web, in the Kibu app, and by email.
Notifications tell the right people when something needs attention. For example, a house supervisor can hear about a missed medication at Westview Residence, and a nurse can get every completed seizure log.
The notification bell open, showing a missed medication and a submitted Quick Form

A missed medication and a submitted Quick Form, waiting in the bell.

What you need to know

Subscriber

A person chosen to receive a type of notification. Staff cannot subscribe themselves.

Scope

Organization-Wide subscribers hear about members in every group. Group subscribers, only about that group’s members.

Channel

How a notification arrives: in Kibu, by email, or both.

Read your notifications

Click the bell at the top of any page. The number on it counts what you have not seen.
  • Click a notification to open what it is about.
  • Click Archive notification to clear one, or Archive All at the bottom to clear them all.
  • Open the Archive tab to find an old one. Click Restore notification to move it back.
Each conversation with unread Messages also shows in the Inbox tab until you read it.

What you can be notified about

Notifications you subscribe to

In Settings, click Notifications in the sidebar. You see a tab for each feature below that your organization uses. The Channels tab at the far right sets how people get notified. With Kibu’s pharmacy integration, the eMAR tab also offers Pending Review and Patient Linking for new prescriptions.
With Always Notify off in a Quick Form’s settings, On Submission fires only when an answer matches a rule on a question, such as a blood pressure out of range. See Quick Forms.
Alerts about one item repeat at most once a day.

Notifications everyone involved gets

  • Change orders: staff always get an in-app notification when a change order needs their review. To email them too, click Acknowledgements in Settings and turn on 📧 Email Notifications.
  • Life plan requests: when someone asks you to approve or sign a member’s life plan, you get a notification and an email. When your request is approved or declined, you hear back the same way.
  • Rhythm reminders: the people assigned to a rhythm are reminded before it is due. See Completing and Tracking Rhythms.
  • Signatures: when someone signs a file or form you sent with Send for Signature, you get a notification and an email.

Emails that are not in the bell

These come by email only:
  • Signing reminders, Summary reports of unsigned notes, and Time tracking notifications, each set up for a group. See Group Settings.
  • Training expiring: staff get an email 7 days before a training or life plan acknowledgement expires. See Training Records.

Choose who gets notified

On any tab except Channels, choose Organization-Wide or a group on the left. Staff are listed on the right by role.
Settings, Notifications, on the eMAR tab

Choosing who hears about medications at Westview Residence.

1

Click Subscribe

Find the person and click Subscribe beside their name.
2

Pick what they get

Check what they should hear about.
3

Click Subscribe

Click beside their name to change it later.
On the Rhythms tab, you pick specific rhythms. A group’s list includes its own rhythms, like a fire drill, and each member’s, like an annual ISP.

Turn on Forms notifications

A form only sends notifications after you choose its events. In Settings, click Forms in the sidebar. Click beside the form and choose Edit Notifications. Check When Created, When Completed, or When Signed, then click Save Notifications. When Signed needs Require Signatures turned on.

Choose how people get notified

Open the Channels tab, at the far right of the Notifications settings page. It sets how each person gets the notifications you subscribe them to: Email, In-App, or both.
  • Click beside a person to change theirs.
  • Click Bulk Edit on a role to change several people at once.
Each person needs at least one channel.
The Channels tab

Staff grouped by role, each with their channels.